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FRG-07; JL-11

Revised Requirements for 24-Hour Emergency Response Number (FRG-07 and JL-11)

Issuing AuthorityInternational Air Transport Association
Release date 2026-03-31
Effective Date2026-03-31
Level International Conventions/Rules
IndustryAir Transport
Field Dangerous Goods Transport

Abstract

This applies to dangerous goods shipments to or from France and to dangerous goods transported by Japan Airlines. Shippers must provide, on the Shipper's Declaration for Dangerous Goods, a 24-hour emergency telephone number including the country and area codes. The number must be continuously monitored by a person knowledgeable of the hazards and characteristics of the dangerous goods and of emergency response and accident mitigation information, or by a person able to immediately contact such a knowledgeable person. Under the French variation, the information is not required where no transport document is required. Under the Japan Airlines variation, a 24-hour emergency telephone number is not required where a Shipper's Declaration for Dangerous Goods is not required.
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